Frequently Asked Questions
Everything you need to know about your APTHCRY experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a claim.
How should I care for my APTHCRY garments?
To maintain the quality of our premium fabrics, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are located on the internal garment tag.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.
How can I track my order?
Once your order is processed, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Shop Pay.